The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Links to Other Websites
Our website ( www.enhancebeautygrantham.com ) may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and consider the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us directly or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information which we think you may find interesting, but only if you choose to allow this.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Enhance Beauty, Grantham, Lincs NG31 6RX.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us directly or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Gift Vouchers Terms and Conditions
Gift Voucher cannot be redeemed online currently. However, they can be redeemed for services in salon.
Clients are asked to protect Gift Voucher and treat as if cash, if lost, anyone can redeem the value. Lost, stolen or damaged cards cannot be replaced.
Gift Voucher cannot be redeemed for cash or refunded. Gift vouchers do have a ‘valid till’ date. Please ask prior to purchase if you require a longer valid till date.
Treatment Course Terms and Conditions
Treatments contained within a course cannot be transferred to other guests or exchanged for alternative treatments.
Courses cannot be redeemed for cash or refunded.
We reserve valid ‘for 3 years’ after date of purchase to allow for illness, pregnancy, relocation or other obstruction of usage. Please ask if you require longer as this can be arranged.
Offers and Promotions:
From time to time we offer discounted treatments and/or retail through in-salon, on line and other traditional media formats. These are subject to terms and conditions, which are usually, but not limited to, time, date, availability and quota restrictions. We reserve the right to withdraw such offers at any time.
Appointment times and treatment type are reserved especially for you, our guest and on your request. We would therefore request any changes to appointment type and time be made with at least 48 hours notice.
On certain appointments we operate a pre-payment booking scheme and reserve the right to charge 50% of the booking fee should we receive less than 24 hours notice and not be able to refill the appointment time.
If you are not 100% completely satisfied with our product(s) or service, please contact us - firstname.lastname@example.org. Please note refunds are discretionary and are issued on a case by case basis.
Our products are sold after professional recommendation to minimise the incorrect purchase being made. If you purchase a product and realise it is the wrong one or is incorrect for your skin then we can happily exchange it for another product if it is unopened and all seals are still in tact or provide a refund if you have proof of purchase and within 28 days of the original sale. If an item has been opened then unfortunately we are unable to provide an exchange or refund.
If the product has caused an allergy or appears faulty, following an investigation and further consultation, we will provide a refund for the item with proof of purchase and within 28 days of the original sale.
We do not offer refunds for treatments or courses of treatments unless there is evidence of negligent practice on our behalf. If you purchase a treatment or course and you are not happy with the results received we will happily investigate the matter which may result in a credit being applied to your account and an alternative treatment recommended. We ask that any feedback regarding treatments is provided to us within 48 hours following the treatment. Any communication that commences after this date will limit the action we may be able to take. All clients should familiarise themselves with our pre and post treatment advice to ensure they receive the best results from their treatment.
Terms and Conditions: Please check the times of your booking. All promotions are subject to availability and cannot be used in conjunction with promotional vouchers or other promotions. Any promotional offer or vouchers must be mentioned at the time of booking.
Cancellation Policy: Please remember treatment times are reserved for you. Should you wish to cancel an appointment we kindly request a minimum of 24 hours notice.
Please note a 50% charge will be imposed for less than 24 hours notice and a full charge for missed appointments or cancellation with less than 4 hours notice. Your session begins at the time of the appointment. Late arrivals will receive the remaining treatment time.
Etiquette: Please arrive 5 mins prior to appointment to ensure full treatment. All services are subject to client suitability for treatment. Please note treatment times are approximate and vary from client.
Copyright © Enhance Beauty 2015 | All prices and descriptions are true and correct at the time of April 2015.
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